Eric Lemaire
CX Designer / Researcher

Eric’s interdisciplinary background in psychology and computer science informs his understanding of both consumer motivations, and the tools and processes product owners utilize. This uniquely symmetric perception of the product development lifecycle enables him to advocate for both user needs and product owner needs, and ensure both are represented in the final output. 

Drawing on his additional design experience, he then skillfully translates those needs and pains into minimalistic, user-focused, and profitable designs. Eric is passionate about helping Mach49’s clients generate meaningful impacts in their markets with innovative solutions to real-world problems.

He started his career in IT at Northeastern University, where he learned extensively about common end user pains surrounding technology platforms and applications, and maintained tools faculty and staff operations heavily relied on. He then continued in IT support at Harvard University, where he also assisted Harvard Web Publishing in critical UX research and design across the institution. Before joining Mach49, Eric worked as a freelance designer on research-based solutions for the Allston Brighton Health Collaborative and Harvard’s Graduate School of Education.

Eric holds a BA in psychology and computer science from Skidmore College and a certificate in interactive design from Northeastern University.