Jerry Zong
Senior CX Designer / Researcher

Passionate about solving the world’s pains through empathetic design, Jerry specializes in breaking down the complexities of problem spaces and customer needs to reveal a clear pathway for the product life cycle. 

He draws on a background in product, design, and user research, having worked with early stage startups across a wide variety of industries to identify untapped market
opportunities and synthesize patterns of data to distill meaningful insights.  

Jerry holds a BFA in graphic design from the Rhode Island School of Design and a certificate in user experience research.