Tony Eccles
Senior CX Designer / Researcher

Tony is an interdisciplinary designer with a background in social innovation and graphic communication. Leveraging holistic thinking, visual craftsmanship, and empathic design principles, Tony works with Mach49 client teams to create impactful products and services. 

He was first drawn to CX and human-centered design while working in the social sector. As the Program Manager of a major anti-poverty nonprofit, Tony applied methods from IDEO’s Design Kit to transform a drop-in resource center into a financial coaching program for low-income parents. The center he helped pilot in Washington, DC became the blueprint for the organization’s nationwide operations. 

Tony holds a BA in art history from Carleton College as well as certificates in UX and visual design from General Assembly Boston. He also completed hands-on training in composition, drawing, and storyboarding at the ArtCenter College of Design. In his free time, he can be found exploring nature, drawing cartoons, or reading short stories by Haruki Murakami.